Legal

Privacy Policy

Last updated: September 2026

1. Who We Are

This Privacy Policy explains how Michael Kent Hairdressing Ltd ("we", "us", "our") collects, uses, and protects your personal data when you interact with us — whether by visiting our website, making an enquiry, or booking an appointment.

Data Controller: Michael Kent Hairdressing Ltd

Email: [email protected]

Phone: 07498065917

2. What Data We Collect

We may collect the following personal data when you contact us or book an appointment:

—Name and contact details (email address, phone number)
—Appointment and service history
—Health and allergy information relevant to your hair services
—Photography or media taken during appointments (with your consent)
—Communications you send to us (emails, messages)

3. How We Use Your Data

—To manage your appointments and communicate with you about bookings

—To provide the hair services you have requested

—To maintain records relevant to your hair history and health notes

—To respond to enquiries you send us

—To send you relevant appointment reminders (where applicable)

—To comply with our legal and regulatory obligations

4. Legal Basis for Processing

—Contract: processing necessary to fulfil your appointment and deliver our services.

—Legitimate interests: maintaining business records, communicating with clients.

—Consent: photography or media use, marketing communications.

—Legal obligation: compliance with applicable laws (e.g. tax, health & safety).

5. How Long We Keep Your Data

We retain client records for up to 7 years following your last appointment, in line with UK tax and business record obligations. Health and allergy information is retained for as long as you remain an active client. Photography and media are retained indefinitely unless you withdraw consent, at which point identifiable images will be removed or anonymised within a reasonable timeframe.

6. Who We Share Your Data With

We do not sell your personal data. We may share it in limited circumstances with:

—Our professional advisors (accountants, solicitors) where required

—Payment processors for transaction handling

—HMRC or other regulatory bodies where legally required

7. Your Rights

Under UK GDPR, you have the right to:

—Access the personal data we hold about you

—Request correction of inaccurate data

—Request deletion of your data (subject to legal obligations)

—Object to or restrict our processing of your data

—Withdraw consent at any time (where processing is based on consent)

—Lodge a complaint with the Information Commissioner's Office (ico.org.uk)

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Cookies & Website Data

Our website may use essential cookies to ensure it functions correctly. We do not use tracking or advertising cookies. If you submit an enquiry form, the data you enter is transmitted securely to us and is not stored by third parties beyond what is necessary to deliver your message.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, or loss. Where data is transmitted electronically, we use secure channels wherever possible.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page, with the date of last update shown at the top.

Questions about this policy? Contact [email protected]